Start with one system. Grow into the operation.
Thirteen AI services we build from Dubai for organisations in the UAE and the GCC, in the order most organisations buy them. One team from the first conversation to live operation.
Start here
The entry systems: small on purpose, each one a working result inside a channel you already use.
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The First System
For brokerages, clinics, salons, hotels and growing businesses
One AI agent on your busiest channel, connected to one system you already use, measured against targets agreed in discovery. Fixed scope. The recommended start for most organisations.
- The channel, the integration and the targets, agreed in writing before we build
- An evaluation set drawn from your own past enquiries
- A shadow-mode run beside your team before it speaks to a customer
- Results you can check, then the decision on what comes next
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Response & Booking Agent
For real estate, clinics, beauty, hospitality and retail
Answers WhatsApp, Instagram, web and voice in Arabic and English, qualifies, books or opens a case, and hands over to a person with context.
- Which questions the agent takes and which stay with a person
- Bookings, cases and viewings written into the system you already run
- AI disclosure and designed handover, with the conversation attached
- Monitoring from the first day
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Reminders, Recall & No-show Recovery
For clinics, aesthetics and salons
Voice and WhatsApp outreach against the real diary, with waiting-list backfill when a slot opens.
- Reminders and pre-visit forms, in the client’s language
- Reschedules taken and the freed slot offered to the waiting list
- Recall of clients who have not returned, within the rules you set
- Anything clinical goes to a person
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AI Readiness & First-Use-Case Assessment
For enterprises and boards, and UAE government entities
Scored use cases, a data and systems check, the business case, and the recommended first system.
- A use-case register scored for value, feasibility and risk
- A data, systems and skills readiness assessment
- A business case per priority use case
- A sequenced roadmap, and a working prototype of the leading use case where the data allows
The First System.
One agent, one channel, one integration, targets agreed in writing before we build. Reversible.
Build the operation
What the first system grows into: one live view, systems that talk, documents that read themselves, your own platform.
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Control Tower
For every sector; for the owner who says “tell me what’s happening right now”
One live view of every conversation, case, order or shipment, exceptions first, with the next action ready.
- Every channel and system feeding one board, as it happens
- What needs a person at the top, with the reason
- Response times, stalled work and next actions from the source, not from memory
- The weekly pack drafted from the same data
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Document & Intake Automation
For insurers, logistics, clinic revenue teams and UAE government
Claims, trade documents, prior authorisations, invoices and applications: read, validated, cross-checked and routed, with every decision logged.
- Extraction and classification from photos, scans and email
- Validation against the policy, the order or the payer’s rules
- Exceptions routed to a person with the reason attached
- An audit trail for every decision
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Customer Service Agent with Human Handover
For government, banks, insurers, logistics and retail
High-volume Arabic and English service across channels, built to the Central Bank’s AI guidance: governance, explainability and human oversight.
- Answers only from approved content, behind your existing authentication
- Says it is an AI, in Arabic and English; a person reviews on request
- Sensitive cases handed to a person with the transcript
- Quality reviewed in both languages
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Systems Integration & Data Layer
For retail, logistics and groups with many branches
Connectors to your CRM, ERP, PMS, EMR, Shopify and portals; event pipelines; a governed data layer so AI acts on live data.
- An integration map and a data-quality assessment
- Read-only first, then controlled write paths with a full audit trail
- Event pipelines so the AI acts on live information
- A governed data layer: access, lineage, retention
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AI-Powered Platform for Your Organisation
For groups and growing businesses that off-the-shelf software doesn’t fit
Your own web and mobile platform with AI in every workflow, multi-tenant, in Arabic, hosted in-country and operated by us.
- Web, iOS and Android for staff, customers and the field
- Copilots, knowledge systems with citations, and document AI inside each screen
- Accounts, roles, audit and tenant isolation from day one
- Architecture, documentation and a full hand-over
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Government Agentic Services
For federal and emirate entities and their Chief AI Officers
Service packages against the federal mandate: customer-happiness agents, procurement, IT support, field inspection, and the weekly pack.
- Agents that answer only from approved policy text, on sovereign or in-country infrastructure
- Cases opened in the systems you already run
- Field inspection filed against the right premises, with a live map
- An AI register maintained from day one
Keep it running
The reason to choose Kwarix rather than a project: the people who built it stay to operate it.
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Managed AI Operations
For everyone who fears lock-in or a project that dies after go-live
Monitoring, re-testing on every change, Arabic quality review, cost control, model and vendor updates, a monthly review, and a named contact.
- Quality, speed, availability and cost watched, with alerts that reach a person first
- Re-testing on every model, prompt or data change
- Cost control per task and channel
- A monthly report and the next-use-case backlog
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Governance & Compliance Pack
For financial services, healthcare, aesthetics and government
An AI register, a risk assessment per system, PDPL and sector mapping, audit-log design, an incident process, and DHA-compliant content checks.
- An AI register with a risk classification for every system
- Data-protection design to the UAE PDPL and the rules of your sector, with your advisers
- Testing for quality, bias and robustness, including prompt injection
- Policies, model documentation and an incident process
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Digital Presence & AI-Search Visibility
For retail, hospitality, salons, and anyone whose site is the first impression
Sites and portals built to be found by search and AI answer engines; product content; review and reputation automation.
- Clear structure and a distinct design, in English and Arabic
- Search and answer-engine optimisation: structure that search engines and AI answers can read and cite
- Performance, accessibility and security from the first build
- Analytics that respect privacy. This site is one of ours.
The alternatives, and where each one breaks
- Hire more people
- The queue moves to another desk, and the knowledge still leaves when they do.
- An off-the-shelf chatbot
- It answers. It cannot book, open a case or read your systems, and nobody owns it when it fails.
- A large integrator
- A long programme, a large team, and a handover document when they leave.
- Build it in-house
- The fastest to start and the most likely to stall, because the hard part is workflow design and operation, not the models.
- Do nothing
- The number from the calculator on our home page leaves again every month.
Also: technology supply — software licences and hardware for the solutions we deliver.
Not sure which one? Tell us the problem.
Tell us about your business Talk to an engineer
Our AI consultant gathers the details and passes a report to one of our engineers, who replies by email, WhatsApp or phone.