What drives the cost of an AI system.
Four things move the cost of an AI system for an organisation in the UAE or the GCC. We do not publish prices, because every system is scoped to your channels, your systems and how much of it you want run. We can tell you exactly what moves the cost, so the question is answered before the first call.
How many channels
One agent on WhatsApp is the smallest system we build. Adding Instagram, web chat, email and voice each adds a channel to design, test and operate. Voice is the largest step, because speech has to be recognised and spoken in both languages, and because callers expect an answer at once.
How many systems we connect
An agent that only answers is cheaper than one that acts. Each system it reads or writes to, a diary, a CRM, a property-management or claims system, a courier feed, adds an integration, read-only first and then with controlled write paths. The more it can do inside your systems, the more it costs to build, and the more it saves every day.
Arabic, and Arabic voice
Text in Arabic and English is part of every system we build. Arabic voice, with the dialects your callers use, needs more testing and its own quality review, and it changes which models can be used.
How much of the operation you want us to run
After go-live, someone has to watch quality and cost, re-test on every change, review Arabic and English output, and answer when something looks wrong. You can do that with your own team, or we do it as a managed service with a named contact and a monthly review. The second costs more each month and is usually why the system is still running a year later.
What brings the cost down
Starting with one channel and one system. Clean data in the systems we connect to. A clear line on what the AI never does, agreed early. Approved content to answer from, rather than content written during the build. And a person on your side who owns the outcome and can make decisions in the week they are needed.
What we will tell you on the first call
Which of these four drivers your first system needs, which it can do without, and what we would scope first. If the honest answer is that an AI agent is the wrong tool for your problem, we will say so.
Tell us the operation. We’ll tell you what drives the cost of yours.
Tell us about your business Talk to an engineer
Our AI consultant gathers the details and passes a report to one of our engineers, who replies by email, WhatsApp or phone.